Our Privacy Pledge is that information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy.

Any personal information that you submit will be used simply to process your orders and is protected by our secure server.

We are not involved in the selling, trading or alternative unauthorised use of personal information. We promise that we will not pass on your personal details to any other organisations

Any changes to our information collection policies will be posted on this page. By using the hammocks.com.au site, you are consenting to the collection of information by hammocks.com.au.

It is our promise that there is nobody more important to us than you, and that we will provide you with absolute shopping privacy.

Returns Policy

 

All of our products are guaranteed for a year on all materials and workmanship. If there are any faults relating to materials or workmanship we are happy to replace the product free of charge.  If you change your mind about your purchase or decide it’s not quite what you were looking for, we are happy to offer you a credit towards any other products in the range but ­will not refund the goods.  The product must be un-used and in it’s original packaging and you will cover postage to return the goods to us.